Name the decision, not only the audience.
Define the urgent problem, buying decision and people involved before choosing a channel.
What we review: Name the decision, not only the audience.
We narrow the priority buyer by the problem they are trying to solve, the event that makes the problem urgent and the people involved in approval. Existing interviews, sales notes, won and lost opportunities, support questions and product usage can all contribute evidence. The output separates observed behaviour from internal opinion and records which buyer assumptions still require direct research.




